Associate Director - Business Banking

Our Business Banking team supports some of the UK's most exciting scale-ups and complex mid-market businesses. We combine smart technology and data with human judgement, speed, and personal service.

As Associate Director, Business Banking, you'll be at the heart of our growth. You'll find and win new customers, build trusted relationships with founders and finance leaders, and expand OakNorth's presence across mid-market businesses and their trusted advisors.

Responsibilities

• Win ambitious new customers: Identify, engage, and convert complex mid-market businesses from £2-100m turnover for their day-to-day operational banking and deposits.
• Build relationships that matter: Become a trusted partner to founders, CEOs, CFOs, and trusted advisors by understanding their ambitions and helping them navigate growth opportunities and challenges.
• Grow customer value: Deepen existing relationships, increase product adoption and deposits, and ensure customers get greater value from OakNorth as they scale.
• Make OakNorth impossible to ignore: Be a visible and credible ambassador for the brand, strengthening our position as the go-to banking partner for ambitious growth businesses.
• Influence the strategy: Collaborate with Product, Marketing, Operations, and other teams to remove friction, solve customer problems, and help shape our offering's direction.
• Show up where it counts: Represent OakNorth at events, communities, and conversations shaping the UK's entrepreneurial ecosystem , and create new ways for us to connect with it.
• Bring the outside in: Stay close to customers, competitors, and market shifts, turning insight into ideas that sharpen our proposition and accelerate growth.
• Challenge the status quo: Keep looking for smarter, faster, and more effective ways to win customers, build our network, and improve the experience we deliver.
• Own the outcome: Take accountability for your pipeline, relationships, and commercial results, bringing pace, energy, and discipline to everything you do.

Requirements

• A strong track record in a commercial, sales, or relationship-focused role within banking, fintech, or Financial SaaS business.
• Experience working in a start-up environment and adapting within a fast-moving, high-growth environment.
• An entrepreneurial mindset , spotting opportunities, acting with urgency, and enjoying building rather than following an established playbook.
• A deep understanding of what founders and CFOs need from a banking partner.
• A strong network across mid-market businesses and their trusted advisors to grow the OakNorth brand within.
• Proven success building new relationships, opening doors, and turning networks into meaningful commercial outcomes.
• Strong commercial instincts and a results-focused approach, with the confidence to own ambitious targets.
• Natural curiosity and the ability to quickly understand a customer's business, ambitions, and challenges.
• Excellent communication and influencing skills, with the credibility to engage senior decision-makers and represent OakNorth externally.
• A collaborative, low-ego approach and the ability to work across teams to get things done for customers.
• Comfort operating in a fast-paced, founder-led environment where priorities move quickly and success is measured by impact.
• A genuine appetite to challenge conventional business banking and help build something exceptional.

What We Offer OakNorth is for people who want to make a visible difference. We move with pace, stay close to our customers, and give talented people the ownership to turn ambitious ideas into real outcomes. You'll join a business with the energy of a scale-up and the reach and responsibility of a bank. You'll have the freedom to build your market, expand your network, and help shape a Business Banking proposition designed around the UK's most ambitious companies.