Associate Digital Transformation Manager

This is an opportunity to join The Confederation Hillingdon CIC at a time of significant digital development and transformation across primary care and neighbourhood services. The Associate Digital Transformation Manager will help practices, PCNs and neighbourhood teams adopt new technologies, improve digital capability and develop more connected ways of working.

The role will operate on a flexible and hybrid working basis, with a combination of home working, office working and visits to GP practices and neighbourhood locations.

Main duties of the job

The Associate Digital Transformation Manager will support the development and delivery of digital transformation initiatives across The Confederation Hillingdon CIC, its member practices, Primary Care Networks (PCNs) and neighbourhood teams.

Digital Strategy and Transformation

• Work alongside the Head of Infrastructure and the Hillingdon Transformation and Service Operations Team to support the development, delivery and ongoing review of a clear digital transformation plan for Hillingdon.
• Help translate agreed strategic priorities into practical project plans, deployment schedules, training requirements and measurable outcomes.
• Support the identification of opportunities to improve service delivery through digital innovation, automation, improved workflows and better use of existing technology.

Neighbourhood and Practice Digital Support

• Provide practical digital support to GP practices, PCNs and neighbourhood teams to help implement and adopt new digital systems and ways of working.
• Work with neighbourhood leads and operational teams to understand local requirements, digital capability and areas where additional support is needed.

Blinx PACO Platform Deployment and Development

• Support the ongoing rollout and implementation of Blinx PACO across Hillingdon practices, PCNs and neighbourhood services.
• Act as an operational point of contact for practices and teams using Blinx PACO, providing guidance and support with day-to-day platform use.

Digital Projects, Implementation and Service Development

• Support the delivery of digital projects across the Confederation and its member practices, ensuring implementation activity is coordinated and aligned with operational requirements.
• Assist with project planning, including implementation schedules, stakeholder engagement, training requirements, testing and deployment readiness.

Training, Education and Change Management

• Develop and deliver practical digital training and education for staff across Hillingdon practices, PCNs and neighbourhood teams.
• Coordinate training sessions, workshops, demonstrations and roadshows to support the introduction of new systems and technologies.

Governance, Reporting and Continuous Improvement