Description
We are Accor, a world-leading augmented hospitality organisation. We put people at the heart of everything we do, creating new connections and emotions for our guests.
As a Sales Assistant in the Accor Rio de Janeiro cluster, you will support the Regional Sales team in ensuring commercial process efficiency, meeting demands, and achieving regional objectives.
Key responsibilities:
- Provide support to regional management: Assist the Regional Sales Manager in organising routines and monitoring commercial demands and initiatives.
- Support the sales team: Help Sales Managers and Account Managers with commercial processes and activities.
- Commercial process management: Monitor contracts, corporate agreements, deadlines, and commercial pending issues.
- Controls and indicators: Prepare reports and update commercial performance controls and indicators.
- Information and systems management: Maintain up-to-date commercial records, systems, and information.
- Customer service: Handle basic customer inquiries, clarify doubts, and direct commercial requests.
- Demand tracking: Monitor requests and track their progress with hotels and involved areas.
- Process standardisation: Support adherence to brand quality procedures and standards, contributing to continuous improvement.
- Commercial initiative support: Assist in organising meetings, presentations, actions, events, travel, and commercial projects for the region.
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