Description
We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Assistant Director of Banquets.
The Assistant Director of Banquets plays a key leadership role in supporting the overall performance, operational excellence, and strategic direction of the Banquets and Events operation across Raffles & Fairmont Doha.
Working closely with the Director of Food & Beverage, this role oversees the delivery of exceptional luxury experiences across conferences, weddings, social celebrations, corporate events, and large-scale functions, while driving revenue, profitability, guest satisfaction, and operational efficiency.
Key Responsibilities:
- Support the Director of Food & Beverage in leading the overall performance and strategic direction of the Banquets & Events operation across Raffles & Fairmont Doha.
- Drive banquet revenue, profitability, productivity, and cost efficiency in line with business objectives.
- Partner with Sales & Events to maximize business opportunities, conversion, and event revenue.
- Oversee the seamless planning and delivery of luxury weddings, conferences, corporate events, and social functions.
- Champion exceptional service standards, guest experience, and operational excellence across all events.
- Lead, motivate, and develop the Banquets leadership and operational teams, fostering talent, engagement, and succession planning.
- Collaborate closely with Culinary, Sales, Finance, Rooms, and Events teams to ensure seamless event planning and execution.
- Optimize resources, staffing, equipment, and operational processes to enhance efficiency and profitability.
- Drive innovation in event experiences, menus, service concepts, and banquet offerings.
- Monitor market trends, guest feedback, and business performance to identify opportunities for continuous improvement and growth.
- Ensure full compliance with brand standards, food safety regulations, licensing requirements, and operational procedures.
- Act as a key operational leader within the Food & Beverage division, contributing to departmental strategy, business planning, and overall hotel performance.
- Represent the Banquets operation in the absence of the Director of Food & Beverage, ensuring leadership continuity and operational excellence.
QUALIFICATIONS:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum 6–8 years of Food & Beverage experience in luxury or five-star hospitality, including senior Banquets leadership experience
- Proven experience managing large-scale banquets, weddings, conferences, and corporate events
- Strong commercial acumen with the ability to drive revenue, profitability, and cost efficiency
- Excellent leadership and team-development skills, with experience managing multicultural teams
- Strong knowledge of luxury service standards, banquet operations, and guest experience
- Excellent communication, interpersonal, and stakeholder-management skills
- Ability to manage complex, high-volume operations while maintaining service excellence
- Experience in budgeting, forecasting, and financial performance management
- Experience with international luxury hotel brands is an advantage
- Fluent in English; additional languages are an advantage
ADDITIONAL INFORMATION: Employee Benefits Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.
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