Arrumador(eira) - Mercure BH Vila da Serra

We are Accor, a global hospitality leader with over 5,600 hotels and 850,000 rooms in more than 110 countries. Our goal is to provide exceptional experiences for our guests.

As a Housekeeper at Mercure BH Vila da Serra, you will be responsible for cleaning, tidying, and organising rooms and common areas to our high standards. Your aim is to ensure the well-being and safety of our clients and colleagues.

Responsibilities:

• Clean and tidy rooms and common areas, following safety procedures and standard operating procedures.
• Use personal protective equipment and cleaning materials correctly.
• Prepare trolleys with necessary items for work.
• Check room equipment and report maintenance issues.
• Handle lost items according to procedure.
• Share guest preferences to personalise services.
• Represent our brand values and participate in service culture activities.
• Follow sustainable practices for water, energy, and products.
• Perform other tasks as required.

Qualifications:

• Basic education completed.
• Basic knowledge of cleaning and housekeeping.
• Desirable: secondary education completed, knowledge of cleaning products, and experience in the field.

Additional Information:

• 12x36 shift schedule (08:00 - 20:00 or 07:00 - 19:00)