Arrumador(eira) - Hotel Midscale BH

We are Accor, a world-leading hospitality group. As a Housekeeper at our Midscale hotel in Belo Horizonte, you will play a vital role in ensuring the cleanliness and organisation of our guest rooms and public areas.

Our goal is to provide exceptional service, making every guest feel valued and cared for. We strive to create a warm and welcoming atmosphere, reflecting the unique characteristics of our brand.

Responsibilities:

• Clean and tidy guest rooms and common areas, adhering to safety standards and standard operating procedures.
• Use personal protective equipment and cleaning materials correctly.
• Prepare trolleys with necessary items for work.
• Check room equipment functionality and arrange maintenance when needed.
• Handle lost items according to procedure.
• Share guest preferences to personalise services.
• Represent our brand values and participate in service culture initiatives.
• Adopt sustainable practices regarding water, energy, and product usage.
• Perform other tasks as required by the department or hotel.

Requirements:

• Complete primary education.
• Basic knowledge of cleaning and housekeeping procedures.

Desirable qualifications:

• Complete secondary education.
• Knowledge of cleaning products and their application.
• Basic computer skills (Word, Excel, and Internet).
• Basic English language skills.
• Experience in the hospitality industry.

Additional information:

• 12x36 shift schedule