Description
We are seeking a full-time Host to join our team at ibis Styles Goiânia Marista, a hotel located in the heart of Goiânia, Brazil.
As a Host, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay. You will perform tasks such as:
- Checking in and out guests, providing them with keys and directing them to their rooms
- Managing guest accounts, receiving payments, and preparing processes
- Ensuring that reception procedures are followed and preparing auto-control processes
- Mediating conflicts and intervening in critical situations
- Updating the system with guest reservation information
- Offering and operating the loyalty programme
- Passing on shift information and following established procedures
- Handling telephone and email enquiries
- Maintaining organised records
In return for your hard work, we offer a range of benefits, including:
- Medical insurance
- Dental insurance (optional)
- Transport allowance
- Life insurance
- Meal allowance
- Profit-sharing programme
- Private pension plan
- Pharmacy reimbursement (50% of medical expenses)
- Discounted rates at Accor hotels
Working conditions:
- Full-time position
- Monday to Friday, 06:30 to 14:50
- On-site work
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