Air Import Agent (Breakbulk)

We're seeking an Air Import Agent (Breakbulk) to join our team in Manchester. As part of our Air Import department, you will play a crucial role in ensuring the proper and timely movement of freight and information, while providing exceptional customer service.

Responsibilities:

• Ensure smooth and timely freight process flow
• Accurately and timely enter data into our operating system
• Process pre-alerts from overseas origins
• Monitor and track shipments in transit to arrival
• Update event codes in the import system in a timely manner
• Liaise with airlines and sheds for any discrepancies
• Coordinate with collection drivers and the warehouse team
• Create records for shipments in our customs facility
• Settle consoles with overseas offices
• Maintain strong relationships with vendors, including airlines and trucking companies
• Ensure compliance with regulations, including internal policies and procedures
• Continuously look for areas to improve efficiency

Shift Pattern:

• 4 days on, 4 days off
• 6am - 6pm
• Some weekend and Bank Holiday working required

Qualifications:

• Previous experience in a similar position desirable
• Effective interpersonal skills
• Pro-active and strong organisational skills
• Good computer skills, including Excel and Word

Benefits:

• 23 days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• EAP