Description
Braze is seeking an AI Architect to accelerate the adoption of BrazeAI capabilities and services. As an AI Architect, you will work directly with customers to identify and prioritize use cases, activate their first AI and agentic use cases, and provide education and advice on how to get the best return on their AI investments.
Responsibilities:
- Lead customer engagements focused on driving adoption of BrazeAI capabilities and services
- Work with customers to identify and prioritize use cases that will drive their business goals
- Run workshops, diagnostics, and accelerators to take marketers through ideation, prototyping, and launch of their first BrazeAI agents
- Demonstrate and document best practices, playbooks, and AI solutions recipes to existing customers and key partners
- Collaborate cross-functionally to continuously improve Braze's products and externally facing materials
Requirements:
- 4+ years in a customer-facing technical role
- Experience working with enterprise customers and developing strong, consultative relationships
- Deep understanding of Braze core knowledge, including Canvas, Catalogs, Content Blocks, Liquid, and data ingestion
- Fluency in Applied AI, including generative AI and agents, prompt design, guardrails, evaluation, testing, and optimization
- Strong written and verbal English language skills
Nice to Have:
- Hands-on experience with Agent Console, Operator, Decisioning Studio, or Content Optimizer
- Depth in a vertical such as retail and eCommerce, QSR, gaming, media, or financial services
Salary Range: $109,000 - $154,700 per year, with an expected On Target Earnings (OTE) between $128,000 and $182,000 per year
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