Description
Braze is seeking an AI Architect to accelerate the adoption of BrazeAI capabilities and services. As an AI Architect, you will work directly with customers to identify and prioritize use cases, activate their first AI and agentic use cases, and provide education and advice on how to get the best return on their AI investments with Braze.
Responsibilities:
- Lead customer engagements focused on driving adoption of BrazeAI capabilities and services
- Work with customers to identify and prioritize use cases that will drive their business goals
- Identify technical hurdles for customers looking to adopt BrazeAI, resolve organizational friction to enable decision making to drive adoption
- Recommend Professional Services partners for additional or extended support needs
- Provide thought leadership on how AI enables marketing teams to drive better business outcomes
- Collaborate cross-functionally to continuously improve Braze's products and externally facing materials
Requirements:
- 4+ years in a customer-facing technical role
- Experience working directly with enterprise customers
- Deep Braze core knowledge (Canvas, Catalogs, Content Blocks, Liquid, data ingestion)
- Understanding of marketing strategies and effective applications of BrazeAI
- Strong written and verbal English language skills
Nice to Have:
- Hands-on time with Agent Console, Operator, Decisioning Studio, or Content Optimizer
- Depth in a vertical such as retail and eCommerce, QSR, gaming, media, or financial services
What We Offer:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
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