Accounts Receivable Agent – The Americas

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The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, friendly environment that fosters innovation and customer service.

Job Summary Manage accounts receivable activities to ensure timely payment of invoices.

Responsibilities

• Monitor and manage accounts for timely collection of open invoices.
• Review data to identify A/R risk, unresolved payment issues, and payment trends.
• Develop action plans to improve credit and collections processes.
• Provide visibility to credit and collections status, high-risk areas, and issues.
• Carry out collection and reporting activities according to deadlines.
• Support ad-hoc data analysis requests.
• Ensure compliance with company policies and regulations.
• Communicate effectively with customers and payment centers.
• Update internal systems with detailed collection notes.
• Build and maintain strong relationships with customers and internal teams.
• Reconcile accounts and maintain customer profiles.

Physical Demands

• Use standard office equipment, such as computers, phones, and fax machines.
• Perform tasks primarily while seated at a desk.

Key Performance Expectations

• Exceptional Customer Service
• Job Execution
• Reliability
• Collaboration
• Communication
• Culture
• Personal Growth and Development

Qualifications

• Bachelor's degree in accounting, finance, or related field.
• Minimum one year of relevant experience in accounting or industry.
• Strong accounting, analytical, and research skills.
• Proficiency in MS Office applications, specifically Excel.
• Excellent written and oral English communication skills.

Additional Information

• Expected base salary: $40,000-60,000
• Excellent benefits package, including paid vacation, holidays, flexible days, sick time, 401(k) retirement savings plan, employee stock purchase plan, medical, prescription drug, dental, and vision coverage, health savings account, life and disability insurance, paid parental leave, dependent care flexible spending account, commuter benefit, employee assistance program, training and personnel development program, and educational assistance and reimbursement.