Account Manager (Inside Sales)

We are seeking an Account Manager (Inside Sales) to join our Bronze Sales Team at SEEK Asia (JobsDB). As an inside sales representative, you will manage a portfolio of SME clients through daily outbound and inbound calls, building strong client relationships, driving customer satisfaction, and growing revenue.

Key Objectives of the Role:

• Manage a portfolio of SME clients, building expertise in their business needs to become their trusted advisor.
• Sell and promote JobsDB’s products and solutions to corporate and SME clients.
• Engage customers daily through outbound and inbound call activities to drive new business and account growth.
• Achieve monthly sales targets and individual OKRs by formulating effective sales planning and strategies.
• Manage annual contract renewals and negotiations, resolving client’s hiring challenges in a skilful and timely manner.
• Maintain trustful, long-term client relationships through proactive follow-up, support and account servicing.

Qualifications:

• Minimum 2 years sales experience in account management, telesales or telemarketing, ideally in a target-driven high-call-volume environment.
• Experience in selling technology solutions or recruitment / HR services is an advantage.
• A customer-oriented mindset with a proactive, consultative selling approach.
• Strong communications, negotiation, and relationship-building skills, with a confident and presentable phone manner.
• Proficient in both spoken and written English, Cantonese and Mandarin.
• A resilient, resourceful team player who is comfortable working towards targets and OKRs, and who actively contributes ideas to improve sales processes and outcomes.

Perks and Benefits:

• Attractive remuneration package (Base Salary + Monthly Incentives)
• No shifting, working from Monday to Friday office hour
• Flexibility with hybrid work arrangement