Account Manager

As an Account Manager at Expeditors, you will develop, maintain, and manage global activity with one of our top customers to achieve optimum business retention and development.

You will ensure that the customer's cross-functional and geographical operational requirements are proactively identified and serviced, acting as the chief revenue growth champion and orchestrator for global strategic business planning and execution.

Your responsibilities will include:

• Understanding the global customer's profile, needs, and expectations
• Retaining existing business and continuously pursuing global business development
• Creating a strategic and mutually beneficial relationship for Expeditors with the customer worldwide
• Delivering world-class business reviews and workshops tailored to the customer, driving further collaboration between Expeditors and the customer with a focus on value creation and cost reduction
• Driving alignment and co-collaboration efforts in multiple geographies to identify the customer's top supply chain priorities and challenges
• Working with Expeditors senior executives and product and geography management to create value-add solutions that are timely and relevant to the customer's ecosystem
• Increasing Expeditors' revenues and profitability through providing enhanced value-added services

To qualify for this role, you will need:

• University or equivalent business qualifications
• Minimum 3 years of Expeditors or industry experience
• Proven work experience in business development
• Knowledge of Expeditors products and services
• Knowledge of required Expeditors operating systems
• Proficiency in MS Office and CRM software
• Strong presentation skills
• Proven project management skills
• Strong analytical skills
• Ability to perform and meet KPI requirements
• Proven problem-solving and interpersonal skills
• Charismatic with an ability to connect
• Fluency in English and Japanese, with the ability to conduct business meetings, presentations, negotiations, and customer relationship management in Japanese

Expeditors offers excellent benefits, including paid vacation, holiday, and sick time, health plans, life insurance, employee stock purchase plans, training and personnel development programs, growth opportunities within the company, and employee referral program bonuses.