Account Executive - Strategic

As a Account Executive - Strategic, you will play a key role in driving growth and closing complex sales deals within your territory.

You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level executives and technical decision-makers.

Responsibilities:

• Engage, Discover & Drive Results: Execute territory strategies to win new enterprise business, expand market presence, and consistently exceed growth targets.
• Execute the Sales Process: Lead the full sales cycle from prospecting through negotiation and close while meeting or exceeding revenue goals.
• Articulate Value: Build trusted relationships with C-level executives by understanding their business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations.
• Learn & Collaborate: Partner cross-functionally with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences.
• Hunt & Prospect: Proactively generate your own pipeline through targeted outbound outreach, account research, executive engagement, and territory planning.
• Partner with the Channel: Collaborate with channel partners on account targeting, joint prospecting, and opportunity development to win new business, expand customer relationships, and grow annual recurring revenue.
• Maintain Operational Discipline: Maintain accurate forecasts and complete, current account and opportunity records in Salesforce.
• Engage Customers in Person: Travel approximately 30–40% of working time to engage customers and partners, build meaningful relationships, and participate in company events.

Qualifications:

• Experience That Counts: Typically eight or more years of quota-carrying, closing SaaS sales experience focused on enterprise accounts, with a strong track record of consistently meeting or exceeding revenue goals.
• Strategic Mindset: Proven ability to navigate complex, medium-to-long enterprise sales cycles, foster trusted relationships with technical and executive stakeholders, and deliver measurable business outcomes.
• Revenue Focused: Demonstrated success generating your own pipeline, acquiring new customers, and converting outbound prospecting into closed business.
• Channel Experience: Experience selling with channel partners, including joint account targeting, prospecting, opportunity development, and customer expansion.
• Domain Knowledge: Strong solution-selling skills with the ability to listen, understand diverse customer challenges, and position software solutions such as ITSM, IT infrastructure, and employee experience platforms that enhance productivity, engagement, and ROI.
• Operational Discipline: Proficiency with Salesforce or a comparable CRM, including opportunity tracking, pipeline management, and forecasting.
• Strong Communicator: Collaborative and analytical, with a customer-first mindset and the ability to partner across teams and use insights to drive sustainable growth.
• Travel: Ability to fulfill the travel responsibilities described above, with or without reasonable accommodation.