Account Executive, SMB – Marketing Cloud

Salesforce is seeking an Account Executive, SMB – Marketing Cloud to join their team in Sydney. As an Account Executive, you will help small and medium-sized businesses unlock personalised customer engagement by bringing together marketing, data and AI on the world’s leading CRM platform.

Responsibilities:

• Own the full sales cycle, from prospecting and pipeline generation through to negotiation and close.
• Develop and execute a territory plan to drive new logo acquisition and account growth across the SMB segment.
• Build trusted relationships with business and marketing leaders to understand their priorities and position Salesforce Marketing Cloud solutions.
• Identify opportunities to cross-sell and expand into the wider Salesforce ecosystem, partnering closely with Account Executives across Sales Cloud, Service Cloud and Agentforce.
• Leverage AI-powered sales tools, including Agentforce, to improve prospecting, pipeline management and customer engagement.
• Collaborate with Solution Engineers, Business Development Representatives, Customer Success, Marketing and Partners to deliver exceptional customer outcomes.
• Maintain accurate forecasting, pipeline hygiene and opportunity management within Salesforce.
• Stay informed on industry trends, digital marketing innovation and the market landscape.

Requirements:

• Proven success in B2B SaaS sales, ideally managing the full sales cycle.
• Experience selling marketing technology, CRM, digital solutions or cloud software is highly regarded.
• Demonstrated ability to consistently achieve or exceed sales targets.
• Strong prospecting and new business development skills.
• Ability to engage multiple stakeholders, including Marketing, Digital, Customer Experience and Commercial leaders.
• Excellent consultative selling, discovery and value-based selling skills.
• Strong commercial acumen and negotiation capability.
• Highly organised with strong pipeline management and forecasting discipline.
• A collaborative mindset with a passion for learning and continuous improvement.

Nice to Have:

• Experience selling Marketing Automation, Customer Data Platforms (CDP), Digital Marketing or CRM solutions.
• Familiarity with Salesforce products, including Marketing Cloud, Data Cloud, Sales Cloud or Agentforce.
• Experience using MEDDICC, Challenger, Command of the Message or similar sales methodologies.
• Knowledge of digital marketing, customer engagement, email marketing, personalisation or customer journeys.

What Success Looks Like:

• Consistently achieving and exceeding quarterly and annual sales targets.
• Building a healthy, predictable pipeline through proactive prospecting.
• Delivering exceptional customer experiences throughout the buying journey.
• Collaborating effectively across the Salesforce ecosystem to maximise customer value.
• Becoming a trusted advisor to SMB customers on their marketing transformation journey.