Description
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers.
You will build your networking career by helping connect Lambda's AI compute to customers and carriers.
Responsibilities
- Help bring services online:
- Submit approved cross-connect orders after confirming circuit identifiers and endpoints with Network Engineering.
- Track carrier and facility requests through completion, follow up on installation dates and flag delays or mismatched details.
- Arrange approved disconnections after confirming the service and timing with its owner, and collect completion records.
- Log new requests in Jira, route them to the right owner and coordinate approved access to carrier and data center portals.
- Support engineering and testing:
- Help engineers prepare turn-up documents, gather test results and check service details before activation.
- Support circuit turn-up and testing under a senior engineer's direction, learning how to investigate discrepancies and document findings.
- Learn the team's tools and contribute scripts or workflow improvements that reduce repeat manual work.
- Keep service information reliable:
- Maintain circuit records, supplier contacts and project updates so engineers and delivery managers can find the information they need.
- Organize order confirmations, test evidence and support details for handover to Operations.
- Share completed service changes with Supply Chain for purchasing and billing updates, and raise discrepancies with the delivery manager.
Requirements
- Foundational networking knowledge from work, study, labs or personal projects, including how fiber and optics connect equipment.
- Examples of following a technical task through completion and checking that the result matches the request.
- Comfort organizing information in ticketing tools, spreadsheets or similar systems.
- Clear written communication and the judgment to ask for help before acting on an unclear request.
- Interest in learning physical network infrastructure and taking on more technical responsibility over time.
Nice to Have
- Networking coursework or a certification such as Cisco Certified Network Associate (CCNA).
- Exposure to data center work, carrier provisioning, technical support or network inventory tools such as NetBox.
- Some Python or other scripting experience, including coursework or personal projects.
Benefits
- Generous cash & equity compensation
- Health, dental, and vision coverage for you and your dependents
- Wellness and commuter stipends for select roles
- 401k Plan with 2% company match (USA employees)
- Flexible paid time off plan