Description
As a Content Moderator at TaskUs, you will ensure high-quality and safe experiences for people and businesses across social media platforms.
You will apply a content policy to digital content and execute handling procedures with consistency. Your responsibilities will include:
- Identifying subtle differences in digital communication and accurately enforcing the client's terms of use
- Monitoring reports of abuse on the site and escalating issues as needed
- Participating in employee assistance programs, program reporting initiatives, and training to foster well-being
- Adhering to security measures, confidentiality, and project requirements
In your day-to-day role, you will review content such as videos, news stories, still pictures, political ads, and social media profiles, scoring them on areas like age-appropriateness, level of violence, sexual content, and political transparency.
TaskUs prioritizes employee well-being, offering competitive industry salaries and comprehensive benefits packages. As a Content Moderator, you will have access to wellness activities, onsite free munchies, popcorn, and food for purchase from local vendors.
Requirements:
- At least one year of prior operations experience in shared services or a customer experience environment
- High school diploma or equivalent
- Fluency in English and Ukrainian
- Strong interpersonal skills, verbal and written communication skills, and empathy
What We Offer:
- Competitive industry salaries
- Comprehensive benefits packages
- Wellness activities and onsite amenities
- Opportunities for professional growth and internal mobility