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From the employer's careers site First seen 4 Nov 2026

Case Management Coordinator

CVS Health Work from home, AZ, AZ Remote full-time

Salary

$21.10 - $40.90 per hour

Apply on CVS Health

Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Case Management Coordinator is a work from home position with travel required (in Maricopa County, Arizona) to visit members. This person utilises skills to coordinate, document, and communicate all aspects of the utilisation/benefit management programme.

Job Duties:

  • Evaluate Members: Conduct comprehensive evaluations of referred member's needs/eligibility and recommend approaches to case resolution and/or meeting needs.
  • Enhancement of Medical Appropriateness and Quality of Care: Use a holistic approach to overcome barriers to meet goals and objectives; present cases at case conferences to obtain multidisciplinary review.
  • Monitoring, Evaluation, and Documentation of Care: Utilise case management processes in compliance with regulatory and accreditation guidelines.

Required Qualifications:

  • 2+ years of experience in case management, working with people who have been designated as having a serious mental illness (SMI) and working with people who are elderly.
  • Must reside in West Valley, Arizona.
  • Ability to travel up to 50% of the time within West Valley, Arizona.

Preferred Qualifications:

  • Previous experience working with members with a physical disability.
  • Strong organisational and time management skills.
  • Ability to collaborate with both internal and external partners.
  • Demonstrated proficiency in Microsoft Office Suite, including Outlook, Word, etc.
  • Previous experience collaborating with medical professionals.
  • Bilingual (English/Spanish).
  • Bachelor's degree in Social Work, Psychology, Special Education, or Counselling.

Education:

  • Bachelor's degree or licensed RN (Registered Nurse), valid in the state of Arizona.

Anticipated Weekly Hours:

  • 40

Time Type:

  • Full time

Pay Range:

  • $21.10 - $40.90

Benefits:

  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programmes

Skills

Required

Nice to have

  • physical disability
  • organisational skills
  • time management
  • collaboration
  • medical professionals
  • bilingual
  • Social Work
  • Psychology
  • Special Education
  • Counselling
Apply on CVS Health