Description
Mastercard is seeking an Airport Services Product Manager, Cardholder Services. The successful candidate will help develop, optimize, and deliver Airport benefits, including the new Mastercard Collection Travel Pillar.
The role involves managing key partner relationships and ensuring seamless execution across product, services, and operational teams. The ideal candidate excels in communication, works independently, and is highly organized, detail-oriented, and data-driven.
Responsibilities:
- Develop and implement card benefits strategies that enhance customer value and align with the global Airport strategy
- Identify and execute go-to-market strategies that expand monetization of Airport benefits
- Manage key partner relationships, negotiate agreements, and monitor performance against SLAs
- Ensure benefit initiatives are coordinated across card product teams and integrated into platform roadmaps
- Track product KPIs, partner performance, and ROI to inform strategic decisions
- Support asset development, vendor management, and communication with issuers across regions
Experience:
- Product management, partnerships, or related roles in payments, financial services, or travel loyalty programs
- Proven track record of managing high-value partner relationships and delivering measurable business results
- Strong commercial acumen with experience in revenue generation, analytics, and using data to drive timely decisions
- Excellent communication and stakeholder management skills
Corporate Security Responsibility:
- Abide by Mastercard's security policies and practices
- Ensure the confidentiality and integrity of accessed information
- Report any suspected information security violation or breach
- Complete periodic mandatory security trainings