Description
As a Product Manager at Cisco, you will drive the end-to-end product lifecycle for enterprise platform capabilities, serving as the critical link between our largest global customers and our engineering squads.
You will lead customer discovery through structured interviews and telemetry analysis to identify operational friction, translating these insights into high-quality product requirement documents and actionable roadmaps.
By fostering deep relationships with network architects and IT leaders, you ensure that our product strategy directly aligns with the complex infrastructure needs of Fortune 500 enterprises.
Your impact will extend to technical and operational excellence as you champion API-first standards, collaborating with architects to deliver performant, secure, and developer-friendly solutions.
You will integrate agentic AI systems into our workflows, significantly accelerating product discovery, feedback synthesis, and software delivery cycles.
By leading early access programs and conducting continuous competitive analysis, you will validate new capabilities before they reach General Availability.
Ultimately, your success will be defined by your ability to drive feature adoption, optimize API usage, and improve overall customer happiness, ensuring Cisco’s solutions remain at the forefront of cloud network management and AI-driven automation.
Minimum Qualifications:
- Bachelor’s degree or equivalent experience in Computer Science, Electrical/Computer Engineering, Information Systems, Business, or equivalent practical experience.
- 4+ years of product management, technical product marketing, or related technical experience delivering enterprise software, SaaS, or networking platforms.
- Experience of modern API architectures and standards (e.g., RESTful APIs, OpenAPI/Swagger specifications, webhooks, JSON schemas, or integration middleware).
- Experience using agentic AI tools and systems to improve product management workflows (e.g., research synthesis, PRD drafting, workflow automation, prototyping) and accelerate software development lifecycles.
- Experience conducting structured customer discovery, defining clear PRDs/user stories, and successfully delivering enterprise features through Agile/Scrum development cycles.
Preferred Qualifications:
- Proven experience of Enterprise Networking architectures (Catalyst, Meraki, Campus Switching, Wireless, Routing, or SD-WAN).
- Practical experience with sophisticated API frameworks (e.g., Model Context Protocol / MCP, GraphQL, gRPC, or streaming telemetry).
- Experience crafting or implementing agentic workflows, autonomous tool integration, or LLM-driven platform features.
- Experience structuring customer early-adopter programs, beta testing, or customer validation cohorts.
- Master’s degree or MBA is a plus.
- Proven record to lead without formal authority, building alignment across engineering, design, sales, and executive partners.
- Outstanding verbal, written, and presentation abilities with confidence engaging directly with enterprise customer partners.
- Strong data-driven mentality with experience analyzing platform usage data, telemetry, and critical metrics to make informed product decisions.
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Paid time away (vacation, holidays, sick time)
- Optional 10 paid days per full calendar year to volunteer