Description
At Ampol, you're part of a team that's transforming the concept of convenience. As an Assistant Store Manager, you'll coach and inspire retail staff, enhance customer service and operational skills, and represent the Ampol brand.
About the role: Our Assistant Store Managers oversee day-to-day store operations, including opening and closing procedures, cash handling, and ensuring compliance with safety and regulatory standards. They support, coach, and motivate the store team to create a collaborative work environment.
Key responsibilities:
- Provide outstanding customer service, address inquiries, and resolve complaints.
- Monitor stock levels, manage inventory, place orders, and maintain a well-stocked and organized store.
- Focus on profitability while managing costs, expenses, and waste.
- Thrive in a fast-paced, compliance-driven environment while balancing competing priorities.
- Execute the convenience retail strategy.
- Work flexible hours, including weekends and overnights.
Qualifications:
- Previous retail or customer service experience preferred.
- Ability to operate POS and handle cash accurately.
- Strong communication and teamwork skills.
- Flexibility to work across a 7-day roster, including nights and weekends.
What We Offer:
- World-class training programs.
- Competitive salary packages and incentive schemes.
- Opportunities for career progression in a supportive environment.
- Inclusive culture celebrating individuality.
We're proud to be recognised as an employer of choice for women and have won an Employer Brand award through LinkedIn. We're an equal opportunity workplace, embracing diversity and inclusion, and welcoming applications from people of all ages, cultural backgrounds, and diverse sexualities and genders.