Description
Working at Target means helping all families discover the joy of everyday life. As a Target Security Specialist, you will play a crucial role in keeping team members and guests safe and secure.
Job Summary The Target Security Specialist role provides you with the skills and experience of using intelligence-led tactics to keep team members and guests safe and secure, crisis response, safety and crowd management, de-escalation, and experience with physical security controls and culture.
Responsibilities
- Create an Easy, Inspiring and Friendly guest experience by delivering on commitments
- Greet guests, help them find what they need, and resolve issues to ensure a smooth shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Promote a physical security culture for team members and guests by assessing and maintaining safe and secure standards throughout the store
- Respond to and accurately document security incidents in a timely manner
- Leverage de-escalation tactics and resources when responding to security incidents across the store
- Conduct merchandise theft recoveries and provide theft apprehension support as needed
- Prevent theft and shortage at the front of store by performing merchandise receipt checks
- Submit appropriate documentation in the case management system for all incidents
- Understand and appropriately use Target's video surveillance system
- Demonstrate a culture of ethical conduct, safety, and compliance
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
Requirements
- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Physical Demands
- Climb up and down ladders
- Apprehend subjects in accordance with company policy
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
- Flexible work schedule (e.g., nights, weekends, and holidays); come to work when scheduled, work scheduled shifts, and take required meal and rest breaks
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties
- Ability to remain mobile for the duration of a scheduled shift
Benefits Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.