Assets Protection Team Leader

We are seeking an Assets Protection Team Leader to join our team at Target. As an Assets Protection Team Leader, you will be responsible for leading a security culture, implementing daily/weekly Assets Protection workload priorities, responding to external and internal theft incidents, and preventing future theft.

Responsibilities:

• Lead a security culture, including crisis response, a strong safety environment, and crowd management planning
• Implement daily/weekly Assets Protection workload priorities to support business priorities and deliver on goals
• Respond to external and internal theft incidents and prevent future theft
• Implement strategic resolutions of external theft and fraud and apprehend individuals attempting to cause a loss
• Partner with store business leaders on operational shortage priorities
• Lead a team of hourly team members, including leveraging skills in interviewing, developing, evaluating, and retaining talent
• Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
• Ensure every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
• Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
• Support total store sales and increase profitability by ensuring products are in stock and available to our guests
• Influence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store events
• Develop, coach, and lead team members to elevate their skills and expertise
• Anticipate staffing needs and support your direct leader to effectively talent plan around a culture of accountability
• Identify theft and shortage trends in your store
• Identify shortage risks in key areas and support your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable sales
• Work a schedule that aligns to guest and business needs based on security and theft patterns
• Develop team schedules and adjust based on security and theft trends with leader validation
• Own the prevention, identification, and resolution of external theft incidents
• Initiate, investigate, and resolve internal investigations as directed by AP leader in your market and/or your direct leader
• Educate store leadership on merchandise protection best practices and audit execution in partnership with key partners
• Implement and follow up on any operational changes as directed by your direct leader
• Support your direct leader to educate and support store teams on operational shortage priorities
• Order merchandise protection devices as needed to support the minimum standards for your store
• Communicate AP priorities to the team, peers, and leadership
• Build a relationship of trust and accountability with your leader and Store Director
• Maintain relationships inside and outside Target, including district and store leaders and law enforcement
• Ensure our teams and tactics maintain Target's reputation
• Collaborate with retail organisation partners to analyse industry trends and enhance security for guests and team members
• Evaluate and recommend candidates for open positions and develop a guest-centric team at the direction of your direct leader
• Support team onboarding and learning, and close knowledge and skill gaps through training and experience
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment
• Hold team members accountable to expectations set by your direct leader
• Maintain all required training
• Serve as first responder for in-store safety incidents
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Lead and demonstrate a safety culture through modelling and recognising safe behaviours, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately
• Execute safety program management routines such as Monthly Safety Meetings/Observations
• Participate in legal proceedings as necessary to represent Target's interests
• Model the execution of physical security processes in order to enhance the in-store security culture
• Support merchandise protection strategies across the total store, including storage and application as directed by best practices
• Address store needs
• All other duties based on business needs

Requirements:

• Must be at least 18 years old or older
• High school degree or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Previous retail and/or loss prevention experience preferred, but not required
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work independently and as part of a team
• Manage your workload and prioritise tasks independently
• Welcoming and helpful attitude
• Effective communication skills
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
• Ability to work a flexible schedule; reliable and prompt attendance necessary
• Although the role is full-time, it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required
• Ability to remain mobile for the duration of a scheduled shift

Benefits:

• Competitive pay ranging from $24.00 to $40.80 per hour
• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation