Description
We are seeking a Hospitality Team Lead to join our dedicated team at Spire Elland Hospital on a permanent, full-time basis. As a Hospitality Team Lead, you will play a crucial role in ensuring the smooth operation of our hospitality services, working closely with clinical staff to understand the special needs of the hospital.
Responsibilities:
- Lead and support a team of Host and Catering Assistants
- Maintain equipment, report faults and supply shortages to the line manager
- Ensure compliance with Health and Safety at Work regulations, including COSHH
- Work with guidance on moving and handling
- Maintain quality assurance and patient confidentiality
- Deliver meals and beverages to patients' rooms using your previous waitressing experience
- Respond to ad-hoc requests from patients
- Assist the catering and housekeeping teams with day-to-day duties
Requirements:
- Customer service-focused approach
- Leadership experience
- Excellent communication and interpersonal skills
- Previous experience in hospitality
- Ability to work as part of a team
- Willingness to complete mandatory training for COSHH, Manual Handling, Infection Control, and Health & Safety
Benefits:
- Competitive salary
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- 'Spire for you' reward platform
- Free Bupa wellness screening
- Private medical insurance
- Life assurance