Description
We are seeking a Workday Success Plans Delivery Professional to join our team. As a trusted Workday advisor, you will work directly with customers to help them maximise the value they get from their Workday products.
Responsibilities
- Conduct research to ensure understanding of customer questions and related Workday concepts
- Deliver small scope consulting in response to customer requests; provide configuration guidance, demonstrations, considerations, tips & tricks
- Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements
- Clearly and effectively communicate responses and value to customers
- Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
- Provide one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
- Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Complete and maintain product expertise and Workday Certification(s) along with familiarity with Workday roadmap
- Keep up to date with industry practices and engage with customers on those topics
- Help drive the creation of new programs to drive customer feature adoption
Requirements
- 2+ years of experience with Workday Adaptive Planning implementations
- 5 years of IT implementation experience
- 3+ years of software consulting experience
- Strong understanding of Workday Security and Business Processes
- Experience with HR Concepts such as Supervisory Organizations, Position Changes, Headcount Forecasting
- Experience in headcount modeling and analysis
- Implementation experience with Workday Adaptive Planning
- Proficiency in creating and managing financial models within the platform
- Ability to develop complex reports and dashboards using Adaptive Planning
- Experience with data integration between Workday Adaptive Planning and Workday HCM and/or other HCM systems
- Proficiency in managing data imports, exports, and data validation
Nice to Have
- 1+ years experience in Adaptive Integrations with external systems
- Workday Adaptive Planning Certification
- Ability to troubleshoot Adaptive Integrations to external systems
- Ability to gain a thorough understanding of Workday concepts as new features are released
- Ability to distill complex concepts into understandable presentations for customers
- Ability to multitask and work on multiple engagements and deliverables simultaneously
- Strong critical thinking skills
- Excellent verbal and written communication skills
What We Offer
- Competitive salary
- Opportunity to work with top companies
- Collaborative and dynamic work environment
- Flexible work arrangements
- Professional development opportunities
About Our Culture
We put people first, celebrate diversity, drive innovation, and prioritize giving back to our communities. Our dedication to customer success, coupled with a vibrant and inclusive company culture, sets a strong foundation for continued growth and success at Workday.