Description
We are looking for a Principal Service Executive to join our Professional Services organization in Japan. As a senior, trusted advisor, you will be responsible for the planning, management, and execution of Professional Services business development for our most strategic and complex opportunities in Japan.
Key Responsibilities:
- Lead and own Professional Services business development for large, strategic, and complex opportunities
- Understand the competitive landscape and prospect needs to position the value of our deployment methodology and Professional Services
- Partner with Account Executives and Customer Success Managers to define the Services Strategy for named and complex accounts
- Present Workday Customer Services overviews and lead services discovery sessions with customer stakeholders
- Design and validate credible Professional Services proposals, effort estimates, staffing models, high-level project plans, and risk assessments
- Build and articulate differentiated services value propositions that connect Workday's methodology to the customer's business outcomes
- Develop mutually beneficial relationships with Workday Service Partners
- Assess project team training and enablement needs for prospects and customers
- Maintain accurate and timely prospect, pipeline, and services forecast data
- Manage, negotiate, and close Professional Services Agreements, Statements of Work (SOWs), and other contractual documentation
Requirements:
- 10+ years of relevant experience, including a substantial track record in enterprise application implementation and/or consulting delivery, and/or Professional Services sales for enterprise software
- Hands-on experience implementing enterprise applications (e.g., HCM, Financials, ERP, or comparable SaaS solutions) as a consultant, project manager, and/or services sales professional
- Demonstrated understanding of multiple implementation/deployment methodologies and the judgment to select and adapt the right approach for each customer's context
- Experience structuring project scope, effort estimates, staffing, timelines, and risk for enterprise implementations
- Fluent (native-level) Japanese and business-level English
- Bachelor's degree or equivalent work experience