Description
We are seeking a Client Manager Personal Lines to join our team in Milan. The successful candidate will manage and develop a portfolio of Personal Lines clients, ensuring high standards of service and consultancy.
Responsibilities:
- Manage and develop the Personal Lines client portfolio, guaranteeing elevated service and consultancy standards
- Foster client relationships, promoting loyalty and effective management of insurance needs
- Oversee retention activities and contribute to commercial development of the assigned portfolio
- Manage and coordinate insurance programs for various personal lines
- Prepare insurance quotations and offers in collaboration with partner companies
- Collaborate with Client Assistant and Motor Specialist to ensure efficient service and technical-operative support
- Identify cross-selling and up-selling opportunities to drive portfolio growth
- Monitor portfolio performance and support achievement of commercial objectives
Required Skills:
- In-depth knowledge of insurance products for private clients
- Experience in preparing insurance quotations and offers
- Understanding of client portfolio retention and development dynamics
- Ability to identify cross-selling and up-selling opportunities
- Proficiency in computer tools and Microsoft Office
Requirements:
- Degree or diploma, preferably in economics, law, or related fields
- Approximately 10 years of experience in the insurance sector
- Experience in managing and developing client portfolios
- Experience in managing Personal Lines clients
- Proven ability to autonomously manage client relationships and related activities
Soft Skills:
- Strong customer orientation and ability to build lasting trust relationships
- Commercial attitude and objective-oriented approach
- Excellent communication and relational skills
- Teamwork and collaboration capabilities with various company functions
- Organizational autonomy and priority management
- Precision, reliability, and attention to detail
- Proactive approach and problem-solving orientation
Benefits:
- Dynamic, innovative, stimulating, and growth-oriented work environment
- Continuous support from our staff, on-the-job training, and constant individual training
- Permanent contract with CCNL Commercio
Salary and Benefits:
- Permanent contract with a gross annual salary between 30,000 and 40,000 euros, defined based on experience, skills, and position level
- Ticket restaurant worth €8.00 per working day, including smart working days
- Company insurance coverage: accidents and permanent disability, life TCM, medical expense reimbursement
- Annual welfare credit