Description
We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that.
As a Senior Field Engineer, you will act as a hands-on, senior individual contributor working with significant autonomy on complex and ambiguous problems. You will report directly to the in-country Field Engineering Lead, acting as their key operational enabler and escalation point.
Day-to-day, you’ll lead resolution of challenging vehicle software and hardware issues, provide cross-regional escalation support, set technical priorities for your team, and own projects, processes, or systems end-to-end. You’ll be the first responder for high-severity geo-specific faults, champion safety-first decision-making, and maintain close collaboration with Field Engineering and Fleet Service leadership.
Responsibilities:
- Technical leadership and serving as the escalation point for complex vehicle software and hardware issues within your region and across the US, UK, Germany, and Japan.
- Using judgement to decide when to apply established solutions versus when to innovate, seeking guidance from the Field Engineering Lead as needed.
- Setting day-to-day technical priorities and mentoring other Field Engineers during complex investigations.
- Acting as operational stand-in for the Field Engineering Lead when required, ensuring execution continuity.
- Owning projects, processes, or systems from problem definition through delivery and global adoption.
- Identifying and driving solutions for recurring fleet issues, operational bottlenecks, or reliability risks.
- Driving improvements to tooling, workflows, and operational practices with cross-functional teams.
- Acting as liaison between Field Engineering and cross-functional stakeholders during incidents and projects, including leading technical meetings.
- Clearly documenting technical learnings to strengthen global field operations and championing continuous improvement.
Requirements:
- Advanced technical expertise diagnosing complex vehicle software and hardware issues in fleet, automotive, robotics, or ADAS environments.
- Familiarity with software debugging concepts: logs, deployments, configurations, system states, and failure modes.
- Proven ability to solve problems independently and make sound technical decisions in ambiguous scenarios.
- Experience leading technical initiatives and setting priorities without formal people management responsibility.
- Demonstrated end-to-end ownership of projects, processes, or systems.
- Strong communication skills and ability to collaborate across teams and global regions.
- Deep understanding of safety protocols, incident management, and operational governance.
- Experience with vehicle diagnostic tools, monitoring platforms (e.g., Datadog, Mender), and ticketing systems such as JIRA.
- Comfortable working in a shift-based, 24/7 global support environment, including weekends and holidays.
Benefits:
- Salaries benchmarked against the market annually
- Meaningful equity, sharing in the ownership and long term success of Wayve
- Learning and development budgets with support for training, conferences and growth
- Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials and more