Description
We are seeking a Senior Manager, Technology to join our team at Walt Disney Attractions Japan (WDAJ). This is a senior technology leader role within the WDAJ Technology & Digital team, serving as a strategic technology lead and trusted liaison to Oriental Land Company (OLC) and Oriental Land Cruise Company (OCC) across both Tokyo Disney Resort and Disney Cruise Line Japan businesses.
The successful candidate will be positioned at the intersection of technology strategy, product management, program management, solution delivery, architecture, infrastructure, networks, cybersecurity, and operations. They will support OLC/OCC in shaping high-quality technology-enabled guest and cast experiences. The role plays a critical part in bridging Disney Experiences' global technology ecosystem with OLC/OCC's locally owned systems and operations, ensuring alignment with Disney standards while respecting OLC/OCC's ownership model.
Core Focus Areas:
- Strategic Technology Leadership & Advisory: Guide and influence technology strategy, roadmaps, investment priorities, modernization plans, and trade-offs to support OLC/OCC decision-making.
- Global Technology Integration & Alignment: Connect OLC/OCC efforts with Disney's global platforms, architecture, engineering, infrastructure standards, and best practices to drive consistency, reuse, security, and operational efficiency.
- Cross-Organizational Liaison: Act as a key interface between OLC/OCC teams and Disney Experiences stakeholders globally (US, Europe, Asia), ensuring alignment across product, engineering, architecture, infrastructure, networks, cybersecurity, data, and operations.
- Technology Governance & Delivery Enablement: Provide guidance across the full technology lifecycle, including planning, architecture, SDLC, testing, deployment, operational readiness, service transition, and ongoing support.
- Risk, Security & Operational Excellence: Promote cybersecurity, resiliency, compliance awareness, operational readiness, and sustainable support models across technology initiatives.
- Capability Building & Innovation: Promote emerging technologies, including AI, cloud services, automation, connected systems, and modern product and engineering practices to strengthen OLC/OCC's technology capabilities.
Scope:
- Supports Disney Cruise Line Japan and Tokyo Disney Resort businesses (~70% / 30%)
- Operates across multi-site, cross-regional environments
- Requires occasional travel (1–2 times per year)
Ideal Candidate: A senior technology leader who excels at:
- Driving impact and alignment without authority
- Navigating complex, multi-organization environments
- Connecting strategy, technology, and execution
- Influencing senior stakeholders across companies and regions
- Applying broad knowledge across applications, infrastructure, networks, cybersecurity, architecture, and delivery
- Explaining complex technology topics clearly to business stakeholders
Key Responsibilities:
- Technology Liaison & Strategic Advisory: Serve as a bridge between OLC/OCC Digital, Systems, and Infrastructure teams and Disney global technology organizations, supporting technology strategy, roadmaps, priorities, and decision-making clarity.
- Architecture, SDLC & Delivery Enablement: Provide guidance on solution architecture, AI-first SDLC, development, testing, release management, operational readiness, and service transition, translating business needs into clear and actionable technology requirements.
- Disney Standards, Alignment & Reuse: Promote Disney technology standards, architecture patterns, cybersecurity principles, platforms, services, and operating practices, while identifying opportunities for alignment, integration, reuse, and consistency with OLC/OCC initiatives.
- Risk, Security & Operational Excellence: Identify and communicate dependencies across systems, infrastructure, vendors, and teams, including cybersecurity, resiliency, performance, scalability, maintainability, operational, schedule, and delivery risks.
- Cross-Functional Collaboration & Communication: Support collaboration across product, engineering, architecture, infrastructure, network, cybersecurity, data, operations, and vendor teams, translating complex technology topics into clear communication for technical and non-technical audiences.
- Innovation, Knowledge Sharing & Organizational Transformation: Share emerging technology insights and Disney best practices related to AI, cloud, automation, connected systems, and digital platforms, supporting capability building through training, workshops, documentation, and cross-team communication.
Qualifications:
- Excellent communication skills in both English and Japanese, with the ability to bridge technical, operational, and business discussions effectively
- 7+ years of experience in technology leadership, software engineering, enterprise architecture, infrastructure, cybersecurity, digital platforms, technology consulting, technology strategy, or related disciplines