Description
Grab is Southeast Asia's leading superapp, providing various services including food delivery, financial management, and transportation.
The Regional Market Insights Team helps influence Grab's strategic and operational decisions by offering insights on industry developments and competitive dynamics.
You will be in a position of Competitive Strategy, gathering raw market data, interpreting intel and data collected, and translating it into relevant recommendations that shape Grab's operational direction.
Critical Tasks:
- Deliver Strategic Market Insights: Conduct mixed-methods research (quantitative and qualitative) to analyze market dynamics and trends, delivering clear, relevant recommendations to business leaders.
- Partner with Business Teams: Align research priorities with operational and strategic goals to provide relevant support for important decisions.
- Scale Intelligence Infrastructure: Partner with the data team to build scalable tools and systems for gathering market intelligence and tracking industry shifts.
- Lead Regional Field Operations: Support and guide a 30-person ground operations team in Thailand to ensure consistent data collection.
- Develop Talent: Coach team members across research methodologies, analysis, and communication, encouraging skill development through regular constructive feedback.
- Manage Vendor Partnerships: Build relationships with external research firms and data providers to supplement intelligence capabilities.
Qualifications:
- At least 5 years of experience in consulting, management, or relevant technology sector.
- Critical thinking and structured problem-solving skills.
- Strong communication skills, with the ability to translate complex findings into clear narratives and applicable recommendations.
- Ability to work effectively across teams and build collaborative relationships with business, technology, and research partners.
- Proficiency in spoken Thai.
- Adaptability and ability to manage evolving priorities in a fast-paced environment.
- Willingness to travel occasionally within Thailand and to other Southeast Asian countries.
Life at Grab:
- Term Life Insurance and comprehensive Medical Insurance.
- GrabFlex benefits package.
- Parental and Birthday leave.
- Love-all-Serve-all (LASA) volunteering leave.
- Confidential Grabber Assistance Programme.
- FlexWork arrangements.