Description
The Resettlement Casework Intern will assist case managers with various tasks to support the resettlement of refugees in the Greater Atlanta area.
Responsibilities:
- Working with IRC Case Management team to complete core Resettlement services
- Assisting with quality assurance (QA) process, scanning, and uploading documents
- Assisting clients in completing change of address forms (AR-11)
- Providing transportation from/to appointments, Shop of Hope, and grocery shopping
- Conducting wellness checks with clients
- Dropping off important documentation to client homes
- Providing general administrative support such as case notes and documentation
- Assisting with client walk-in days and screening clients
- Other duties as assigned
Qualifications:
- Excellent communication and writing skills
- Organized with attention to detail
- Able to work independently and under pressure
- An interest in international and refugee issues
- Creativity and initiative to follow through on projects
- Strong desire to help people and enthusiasm for working in a multi-cultural setting
- Computer literacy – preferably with PC systems
- A car/driver’s license is beneficial
Requirements:
- Must submit intern hours on volunteer portal
- Must pass a background check
- Commitment of 15 hours per week for a minimum of 3 consecutive months
- Must be at least 18 years old
- Must be authorized to work in the United States