Description
We are looking for a dynamic, high-ownership Director of Client Platforms to lead our global endpoint engineering and management organization. Operating with a high sense of urgency, you will drive the strategy, lifecycle, and security posture for thousands of endpoints.
Responsibilities
- Strategic Fleet Management: Define and execute the global hardware, OS, and endpoint management strategy across Apple (macOS/iOS) and PC/Android ecosystems to ensure a premium employee experience without compromising security.
- Security & Vulnerability Partnership: Work in lockstep with the Information Security team to establish, measure, and enforce robust endpoint security baselines, zero-trust access controls, disk encryption, and rapid patching/vulnerability remediation.
- AI & Operational Automation: Leverage AI capabilities and automated workflows to accelerate device onboarding/offboarding, streamline configuration enforcement, and drive intelligent ticket deflection for endpoint-related L2/L3 issues.
- Global Team Leadership: Direct, develop, and scale a high-performing team of endpoint engineers, architects, and platform leads operating across time zones.
- Tooling Architecture & Optimization: Own and optimize our core platform stack, including Jamf Pro, Microsoft Intune, Endpoint Detection and Response (EDR) agents, and zero-touch deployment pipelines (Apple Business Manager, Autopilot).
- Vendor & Lifecycle Management: Drive global hardware procurement strategies, manage OEM relationships (Apple, Dell, Lenovo), oversee hardware refresh cycles, and manage software licensing costs to maximize ROI.
About You
- Obsessed with Execution: You possess a relentless drive and bias for action.
- Collaborative Partner: You view Security as a core partner.
- Forward-Thinking Innovator: You stay ahead of modern device management trends and actively use AI and scripting automation to remove operational friction and human error.
Basic Qualifications
- 10+ years of enterprise IT leadership experience, with at least 4+ years leading global teams focused on client platform engineering, endpoint management, or desktop infrastructure.
- 4+ years of experience managing diverse fleet architectures at scale (25,000+ endpoints across macOS, Windows, iOS, and Android).
- 5+ years of experience with enterprise MDM/UEM platforms, specifically Jamf Pro and Microsoft Intune.