Description
Argos Shift Managers are responsible for managing shifts within Argos stores, inspiring and motivating teams, and providing on-the-job support.
They coach colleagues to deliver excellent customer experiences while working on the shop floor.
Shift Managers support stores across the London region, working flexibly to drive operational excellence, share best practices, and support colleagues and customers.
In the absence of the Store Manager, they lead full store operations, ensuring effective resource allocation for day-to-day tasks such as warehouse organisation, deliveries, and customer service.
They focus on driving sales and profitability while ensuring a great customer experience.
What makes a brilliant Argos Shift Manager:
- Experience in organising, running, and planning fast-paced operations
- Ability to direct teams, provide coaching, and guidance
- Support for Store Managers in ensuring store safety and compliance
- Strong commercial awareness and product knowledge
- Ability to work towards and deliver KPIs to drive profitability
- Growth mindset and drive for personal growth
Essential Criteria:
- Track record of delivering excellent customer service and coaching colleagues
- Experience in motivating others, driving sales, and maintaining smooth operations
- Operational leadership skills
- Demonstrated success in meeting or exceeding KPIs
- Role modelling service and values
What we offer:
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat
- Free food and hot drinks in stores
- Generous holiday entitlement, maternity and paternity leave
- Pension with 4% matched contributions
- Sainsbury's share scheme
- Wellbeing support and colleague networks
- Cycle to Work scheme and special offers on gym memberships, restaurants, and more