Description
Join Lynwood Medical Centre, a thriving GP surgery with over 15,000 patients, as a Receptionist / Administrator. You will work 20-35 hours per week, Monday to Friday, between 8 am and 6:30 pm. Your responsibilities will include:
- Providing a friendly and professional front desk service
- Managing patient appointments, bookings, and cancellations
- Processing patient registrations, deductions, and updating records
- Handling prescription requests and liaising with clinicians
- Maintaining confidentiality and upholding data protection regulations
- Supporting clinical staff with medical documentation requests
- Managing the reception area and office supplies
The ideal candidate will have:
- Previous experience in a receptionist or administrative role, preferably in a healthcare setting
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to multitask and work efficiently under pressure
- Proficiency in IT systems, including EMIS Web
- Understanding of confidentiality, GDPR, and patient data protection
We offer a supportive and rewarding work environment, with benefits including:
- Staff Well-being Award winners
- Dedicated Wellness Room with spa treatments
- Regular Pilates sessions
- Massage chair for relaxation
- Outstanding reputation with excellent patient feedback
The salary range is £13-£13.80 per hour.