Description
We are seeking a Lifecycle Safety Project Manager to manage and deliver regional and global projects, providing leadership and accountability for customer-facing activities and operational service delivery.
Job Overview As a Lifecycle Safety Project Manager, you will be accountable for management and service delivery excellence of a range of regional and global projects as assigned, covering single or multiple Lifecycle Safety functions (clinical trial / PV emphasis).
Essential Functions
- Manage customer interface and communication for assigned projects/programs
- Manage customer deliverables for assigned projects/programs
- Act as an account owner over a program or customer portfolio and report program/portfolio level metrics
- Perform role of solution architect responsible for crafting and defending proposed solutions to new standalone Safety business opportunities
- Represent as Safety SME and provide leadership and accountability for customer-facing collateral and operational support
- Provide leadership structure for customer service interface from scoping stage to service delivery
- Manage finances for assigned projects/programs
- Ensure financial project performance through oversight of key performance metrics
- Develop specialist expertise and act as a Subject Matter Expert (SME) on departmental, regional or global initiatives
- Work with sales and proposals to ensure rapid, seamless, tailored responses to opportunities
- Manage start-up of new projects using standard operating procedures and best practices
- Lead meetings with internal and external stakeholders
- Provide leadership for Lifecycle Safety virtual project teams
- Facilitate sales activities, sales presentations, and proposal development
- Incorporate strategic options when defining project/program scope and processes with customer
- Develop customer relationships into partnerships and manage accounts
- Work in a customer-centric fashion analyzing current and future customer needs
- Actively contribute during client and internal audits and inspections
- Collaborate with Lifecycle Safety Management to resolve problem areas and customer needs
Qualifications
- Bachelor's Degree in Health Science or other directly related field
- 4 to 6 years' clinical research experience in a Contract Research Organization or Pharmaceutical company combining 4 years of Lifecycle Safety and 2 years' project management experience
- Strong knowledge of applicable global, regional and local clinical research regulatory requirements
- Working knowledge of Lifecycle Safety service lines
- Excellent team management and leadership skills, conflict management
- Strong project management, planning, and organizational skills
- Effective verbal and written communication skills
- Ability to establish and maintain effective working relationships with coworkers, managers, and customers
- Ability to deliver on multiple projects and manage competing priorities
- Ability to manage ambiguity
- Effective business focus, marketing, sales skills
- Proven strong presentation, report writing skills, and customer focus skills