Telepharmacy Technician

At CVS Health, we are focused on transforming healthcare for our customers and making our company a great place to work. As a Telepharmacy Technician, you will be responsible for all daily pharmacy operations, with Pharmacist oversight occurring from a separate Supervising Pharmacy location.

Responsibilities:

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
• Overseeing the safe and secure operation of the Remote Dispensing Pharmacy, including serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products
• Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
• Completing all tasks related to controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory
• Contributing to positive patient experiences by showing empathy and genuine care
• Completing inventory activities, as permitted by law, and as directed by the Telepharmacy Technician Team Leader
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Serving as a peer mentor for the onboarding, training, and development of new hires in the Telepharmacy Remote Dispensing Pharmacy
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Delivering additional patient healthcare services when the pharmacist is on-site, where allowable by law and supported by required training and certification

Where permissible, the Telepharmacy Technician may also support immunizations, which includes the following responsibilities:

• Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
• Educating patients about the importance of vaccines and referring patients to the Supervising Pharmacist for vaccination questions
• Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
• Reviewing and collecting patient information; tracking and documenting for each applicable patient
• Monitoring and managing vaccine supplies

Requirements:

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• National Certification (PTCB or ExCPT)
• State-level licensure requirements vary by state
• 1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred

Benefits:

• Comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families
• Eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues, including dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs