Description
Capital One is seeking a Senior Manager, Product Design to join the Risk and Audit team, part of the Experience Design organisation.
The Experience Design team at Capital One creates memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
As a Senior Manager of Product Design, you will combine craft expertise and people leadership skills with an understanding of customers and the business to co-create innovative solutions to complex problems, drive product strategy, and create a thriving team culture of high-performing designers.
Responsibilities:
- Demonstrate established expertise in product design, leveraging skills across interaction, visual, and service design
- Collaborate with cross-functional partners to oversee and optimise the use of design tools, platforms, and frameworks
- Develop artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
- Reinforce a positive and inclusive team environment, set goals aligned to broader portfolio strategy, manage stakeholders, and train and develop designers
- Shape product direction and outcomes by leveraging deep design expertise, user insights, and business understanding
- Drive alignment across product, tech, and business partners, ensuring user needs are central to overall strategy
- Advocate for human-centred methodologies that align customer needs and business goals
- Demonstrate strong knowledge of products, processes, customers, competitors, and market trends
- Own the problem-solving approach and apply good judgment when exploring alternatives
- Engage partner expertise and perspectives from across the organisation to support workstream projects
- Present work across levels and job functions, modelling a strategic human-centred approach
Basic Qualifications:
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- At least 2 years of experience in a people leadership role
Preferred Qualifications:
- At least 8 years of experience in a Product Design role
- At least 8 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech, and business leaders
- Experience leading design projects or teams
- Experience working in heavily regulated, data-heavy problem spaces
The minimum and maximum full-time annual salaries for this role are:
- McLean, VA: $200,700 - $229,100
- Richmond, VA: $182,500 - $208,300
- New York, NY: $219,000 - $249,900
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.