Description
Weave is the all-in-one communication and engagement platform for healthcare practices. Our tools elevate the patient experience and streamline operations, so practice teams can focus on what matters most: patient care.
As a Product Design Manager at Weave, you will guide and mentor a team of product designers while operating as an equal strategic partner alongside Product and Engineering collaborators.
Responsibilities
- Strategic & execution partnership: Operate as an equal strategic partner with Product and Engineering in your area to identify, shape, and prioritize product strategy and roadmaps.
- Experience vision: Lead experience vision and advocacy for your product areas with your team, bringing a cohesive point of view that shapes product direction and drives design-led transformation.
- Cross-boundary opportunities: Proactively identify strategic UX opportunities that span your areas and across the product, looking beyond your scope to notice opportunities for holistic solutions across Weave’s platform.
- Team enablement: Position designers to operate upstream by coaching them to champion user needs, direct with vision, and shape priorities,not just react to requirements.
- Design quality and direction: Direct design reviews focusing on both craft quality and strategic direction, ensuring the team creates high-quality output aligned with experience vision and quality standards.
- People development: Inspire, motivate, and support designers across experience levels to do the best work of their careers, helping them grow their craft, judgment, and impact across Weave.
- Hiring and retention: Hire world-class designers and create conditions for team success, building a team capable of strategic partnership.
- Strategic research: Identify strategic user research initiatives that span multiple groups and organize research efforts that validate opportunities and re-examine assumptions.
- Domain expertise: Understand technology and features of areas you manage and have working knowledge of the end-to-end Weave platform, maintaining credibility to drive strategic discussions.
Requirements
- 2+ years of formal design management experience OR 4+ years of equivalent team leadership as a Lead Individual Contributor (e.g., leading cross-functional initiatives, guiding design strategy, mentoring peers and developing design talent) in a complex product environment.
- 5+ years of hands-on product design experience at a product-led software company.
- Cross-Functional Partnership: Demonstrated track record of co-leading product strategy alongside Engineering, Product Management, and Data teams.
- Systems & Strategy: Mastery in driving adaptable UX strategies that meet users where they are, translating complex data workflows and user insights into flexible, scalable, and intuitive design systems.
- Remote Leadership: A clear, empathetic philosophy on guiding and inspiring distributed design teams across time zones.
- Adaptability: Comfort navigating ambiguity, shifting priorities, and emerging technologies (like AI/LLM tools) to improve product outcomes.
Nice to Have
- Customer Empathy: You care deeply about the day-to-day reality of healthcare practices and design around their true workflows, not just feature requests.
- Clarity in Ambiguity: You naturally turn messy problems into clear paths forward without waiting for permission.
- Systemic Vision: You look across product surfaces to find patterns, simplify complexity, and build solutions that scale smoothly.
- Bar Raiser: You mentor generously, give constructive feedback, and inspire the broader team to raise their standards.
- Relationship Builder: You build high-trust partnerships with Product and Engineering, challenging assumptions constructively while bringing everyone along.