Description
We are seeking a Database Analyst to maintain and enhance the quality of highly-complex databases by analyzing and resolving potential market/database anomalies.
Key Responsibilities:
- Maintain and enhance the quality of highly-complex databases by analyzing and resolving potential market/database anomalies identified through accelerated product and outlier identification tools.
- Proactively analyze key client pharmaceutical products.
- Perform analysis, bridging, and resolution of products database exceptions for internal and external communications.
- Ensure the accuracy and timeliness of additions and modifications to the IQVIA sales databases through input from internal and external sources.
- Respond to client requests and coordinate with other departments to address client needs, issue status, and resolution.
- Utilize various IQVIA and Mainframe tools to research, analyze, and resolve inquiries that require an understanding of the client and IQVIA processes.
- Work with various IQVIA internal departments to validate and/or correct database issues and ensure inquiry responses meet Client Service Level Agreement guidelines.
Requirements:
- Bachelor's degree or equivalent work experience. A nursing or pharmacy background is preferred but not required.
- Proficient in MS Office applications (Word, Excel, Outlook) with basic knowledge of MS Access being an advantage.
- Ability to independently evaluate situations and make decisions based on fact, using standardized requirements.
- Strong interpersonal and communication skills, excellent analytical, critical thinking, and problem-solving skills.
- Flexible, adaptable, and able to work in a high-pressure team environment.