Senior Manager, Financial & Strategy Communications

The Senior Manager, Financial & Strategy Communications plays a critical role in shaping how PayPal communicates its financial performance, corporate strategy and long-term value creation story to key external audiences.

This role leads and supports high-priority communications spanning quarterly earnings, investor relations, corporate media relations, M&A, strategic partnerships, corporate development and other significant company developments.

The Senior Manager serves as a strategic communications partner to leaders across Corporate Affairs, Finance & Operations, Investor Relations, Strategy, Partnerships and Corporate Development, and other functions, translating complex financial and business information into clear, compelling narratives.

Essential Responsibilities:

• Lead complex communication projects and campaigns, ensuring alignment with business objectives.
• Develop and execute advanced communication strategies to enhance brand visibility and reputation.
• Collaborate with senior leadership to identify communication opportunities and challenges.
• Implement best practices for communication management and reporting.
• Ensure compliance with relevant regulations and standards in all communication efforts.
• Provide mentorship and technical guidance to the communications team.

Financial & Earnings Communications

• Develop and execute communications strategies for quarterly earnings and other significant financial milestones.
• Partner closely with Investor Relations, Finance & Operations, Legal and senior leadership to develop earnings messaging, executive materials, Q&A and external communications.
• Translate complex financial results, business drivers and performance trends into clear narratives for media and other external stakeholders.
• Support communications around key corporate disclosures, including SEC filings and other financial announcements.
• Monitor investor, analyst and media narratives to identify emerging questions, opportunities and reputational risks.

Corporate Strategy, Partnerships and Corporate Development

• Develop communications strategies and messaging that articulate PayPal’s corporate strategy, business priorities and progress against long-term objectives.
• Lead or support communications for M&A, divestitures, strategic investments, partnerships and other corporate development activity.
• Partner closely with Strategy, Partnerships and Corporate Development, Investor Relations, Finance & Operations, Legal and business leaders on communications for complex or highly sensitive initiatives.
• Anticipate stakeholder questions and develop messaging, Q&A, scenario plans and communications approaches for significant corporate developments.
• Ensure individual announcements and milestones reinforce PayPal’s broader corporate narrative and value creation story.

Corporate Media Relations

• Build and maintain relationships with influential business, financial and technology media.
• Serve as a company spokesperson, as appropriate, and provide informed background briefings on PayPal’s strategy, financial performance and corporate developments.
• Identify opportunities to proactively advance PayPal’s corporate narrative and business strategy through earned media.
• Develop messaging for emerging business priorities, industry trends, and high-profile or sensitive ("hot topic") issues.
• Create messaging frameworks, FAQs, and executive talking points that enable consistent communications across the enterprise.
• Prepare executives for media interviews and other high-profile external engagements, including briefing materials, talking points and Q&A.

Corporate Awards & Recognition

• Develop and manage the company's enterprise awards strategy.
• Identify opportunities that align with strategic business priorities and employer and objectives.
• Lead cross-functional submission development from nomination through recognition while measuring program impact.
• Track ROI and reputational impact of award wins to inform future strategy.

Strategic Counsel & Cross-Functional Leadership

• Serve as a trusted communications advisor to senior leaders across Finance & Operations, Investor Relations, Strategy, Partnerships and Corporate Development, and other functions.
• Lead communications projects of diverse scope and complexity, determining the appropriate strategy, approach and processes for new or special assignments.
• Provide communications counsel on complex, sensitive or rapidly evolving business issues.
• Drive alignment across communications and business teams on messaging, sequencing and stakeholder engagement.
• Identify and implement opportunities to improve communications processes, planning and coordination across global teams.
• Lead special projects and other high-priority corporate communications initiatives as needed.

Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.