Description
Spire Claremont Hospital is seeking an experienced and customer-focused NHS Administrator to join our team on a permanent part-time basis.
The successful candidate will provide comprehensive administrative support to the NHS patient pathway, ensuring accurate processing, formatting, and distribution of patient correspondence.
Responsibilities:
- Format, quality check, and input patient and GP details onto clinical correspondence
- Ensure patient letters are accurate, complete, and compliant with Trust and hospital standards
- Handle NHS patient enquiries via telephone and email
- Liaise with consultants and clinical teams to obtain sign-off and approval of patient correspondence
- Print, prepare, and post patient and GP letters
- Process onward referrals and ensure supporting documentation is completed and forwarded
- Upload patient letters and correspondence to HMS2
- Maintain accurate patient records and update information systems
Requirements:
- Good standard of general education, including GCSEs in English and Mathematics
- Previous administrative experience in a healthcare, NHS, medical, or customer service environment is desirable
- Experience of handling confidential and sensitive information
- Good working knowledge of Microsoft Office applications
- Experience of patient administration systems is advantageous
Benefits:
- 35 days annual leave including bank holidays
- Private medical insurance
- Contributory pension scheme
- Life assurance
- Health assessments
- Employee Assistance Programme
- Sharesave scheme
- Free DBS
- Access to 'Spire for You' rewards platform