Description
Visa Direct is seeking a senior account management leader for a portfolio of more than 40 North America-based global mid-tier remittance clients. The role will drive retention, transaction and revenue growth, operational performance, and expansion across corridors, endpoints, products, and services.
This leader will develop the Account Management team, establish a differentiated portfolio coverage model, and align resources to client value, growth potential, complexity, lifecycle stage, and risk. Success requires commercial judgment, executive client engagement, portfolio discipline, and strong cross-functional leadership.
The role is accountable for portfolio growth, retention, and financial performance; identifying opportunities and risks; and mobilizing Sales, Product, Commercialization, Pricing, Finance, Treasury, Network, Client Services, Operations, Risk, Compliance, Legal, and regional teams around clear actions.
Responsibilities
- Portfolio strategy and financial performance
- Client growth, retention, and executive relationships
- Client lifecycle and program performance
- Portfolio governance and scalable account management
- Installed-base opportunity and contract management
- Commercial, product, and cross-border collaboration
- Team leadership and talent development
Qualifications
- Basic Qualifications:
+ 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
- Preferred Qualifications:
+ 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience + 12+ years of progressive experience in payments, money movement, financial services, or related technology, including cross-border payments or remittances.
Benefits
- Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program