Description
We are looking for an organised, proactive and detail-oriented Patient Care and Rota Coordinator to support the effective day-to-day running of our multidisciplinary primary care team.
The role is for 30 to 37.5 hours per week, with working hours to be agreed.
The main focus of this role is the coordination and maintenance of clinical rotas, workforce planning, appointment template management and operational administration.
The postholder will work closely with GPs, nurses, healthcare professionals, administrators and the wider surgery team to ensure staffing arrangements are well organised, resources are used effectively and services run smoothly.
The role also includes administrative support for proactive care processes, multidisciplinary team (MDT) meetings and the review of Universal Care Plans (UCPs).
Job Responsibilities:
- Rota Management and Workforce Coordination:
- Coordinate, maintain and update clinical team rotas
- Liaise with clinicians, managers and wider team members regarding rota requirements
- Identify staffing gaps and take appropriate action
- Support the coordination of cover arrangements
- Monitor rota changes and ensure staffing information is accurate
- Student and Registrar Onboarding and Coordination:
- Coordinate the administrative onboarding of students, GP registrars and other clinical trainees
- Develop, organise and maintain induction timetables and training schedules
- Proactive Care & Universal Care Plan (UCP) Administrative Support:
- Provide administrative support for proactive care reviews
- Assist with identifying patients due for review and maintaining accurate records
- Liaise with clinicians and professionals to coordinate reviews and follow up outstanding actions
- MDT Meeting Coordination:
- Provide administrative and organisational support for MDT meetings
- Record agreed actions and maintain clear records of decisions
- Track outstanding actions and liaise with team members
Person Specification:
- Experience:
- Experience of working in a GP practice
- Desirable Skills:
- Highly organised and methodical
- Experienced in coordinating rotas and schedules
- Confident communicating with clinicians and managers
- Proactive in identifying gaps and anticipating operational pressures
- Detail-oriented with a strong commitment to accurate record keeping
- Confident using IT systems and administrative software
Benefits:
- Salary: £21,900 to £29,330 a year dependent on hours and experience