Description
We are seeking an experienced and strategic Account Manager with a 'service first' mindset, based in Kraków or the surrounding area. As an Account Manager at Wolt, you will build strong partnerships and deliver great service. Your responsibilities will include:
- Supporting partners in leveraging marketing and growth solutions to maximise their business potential on the platform.
- Collaborating with the marketing team to plan and execute campaigns with restaurant partners.
- Conducting regular business reviews, sharing performance insights, and building joint growth plans.
- Analysing operational and commercial metrics to identify trends and propose data-driven solutions.
- Leading discussions and negotiations around campaigns and marketing investments.
- Assisting partners in adopting new tools and best practices.
- Staying updated on local market trends and competitor activity.
Requirements:
- Solid experience in account management or a similar partner-facing role.
- Experience with performance metrics and marketing solutions is a plus.
- Strong relationship-building skills and fluency in Polish and English.
- Commercial awareness and comfort working in sales-driven environments.
- Strong analytical skills and experience with performance metrics.
- Familiarity with tools like Looker or Power BI is a plus.
- Experience with CRM systems and a passion for food and restaurant development will be advantageous.
The starting total target compensation for this role will fall within the pay range of 11,150 zł - 13,938 zł PLN.