Description
The Director of Public Services will lead the public services and operations at the New York Public Library for the Performing Arts (LPA), ensuring a high level of service for patrons. The successful candidate will be a patron-centric operational leader with experience in managing and mentoring complex teams.
Responsibilities:
- Develop and execute a strategic vision for public services, ensuring consistent best practices across all collections.
- Lead a team of 70 staff members, providing excellent customer service and promoting a welcoming environment.
- Collaborate with curators, senior leadership, and other departments to evolve education, exhibition, and public outreach initiatives.
- Oversee budgets for multiple cost centers and encourage a holistic service approach to LPA's branch, general, and special collections.
Requirements:
- ALA-accredited Master of Library Science and Information Science or equivalent.
- Minimum 10 years of progressively responsible leadership and management experience in a research library or public library.
- Extensive, proven track record of successfully managing and mentoring complex teams.
- Budget and administrative management experience.
- Demonstrated commitment to providing high-quality, patron-centered service in a diverse, urban environment.
Preferred Skills:
- Personal connection to the performing arts.
Benefits:
- Core values: Be Helpful, Be Resourceful, Be Curious, Be Welcoming and Inclusive.
- Research Library Physical Duties: Some light lifting/moving may be required.
- Schedule: Monday - Friday; 35 hours a week, largely onsite with the option of occasional remote work.