Description
We are looking for a hands-on, technical Senior Product Manager (P4) to own and drive our Observability strategy, with a strong emphasis on Distributed Tracing.
You will define the product vision for how engineers understand, debug, and optimize complex distributed systems, with a particular focus on building AI-powered detection and triage capabilities that reduce time-to-detect and time-to-resolve production issues.
Responsibilities:
- Own the product vision, strategy, and roadmap for Observability, with a primary focus on Distributed Tracing capabilities
- Define and drive the roadmap for AI-enabled anomaly detection
- Partner with ML engineering to define model requirements, evaluation metrics, and feedback loops for continuous model improvement
- Define requirements for LLM-based root cause summarization and triage assistance
- Specify how confidence scores, explainability, and human-in-the-loop review are surfaced in the triage workflow
- Partner closely with engineering teams to define technical requirements, evaluate architectural trade-offs, and make hands-on contributions to product decisions
- Define and track success metrics to measure product impact
- Conduct customer and internal stakeholder research to identify pain points in debugging, alert fatigue, and incident triage
- Write clear, detailed product requirements, user stories, and specs
- Stay current on industry trends in observability and applied AI/ML
Requirements:
- 8+ years of product management experience, with meaningful time spent in Observability, Monitoring, APM, or related infrastructure/developer tooling domains
- Deep, demonstrable expertise in Distributed Tracing concepts and technologies
- Strong technical background , comfortable reading code, understanding system architecture, APIs, and engaging directly in technical design discussions
- Concrete, hands-on understanding of AI/ML techniques applied to detection and triage
- Experience partnering directly with ML engineering teams to translate detection and triage requirements into shippable models and features
- Proven track record of shipping complex, technical products from concept to launch
- Excellent written and verbal communication skills
- Strong analytical and data-driven decision-making skills