Description
Mastercard's Data & Services Operational Insights Program Global Product Management team is seeking a Senior Product Manager to support the evolution of its products. The successful candidate will partner closely with other Global Product Management team members to support the development of the product strategy and ensure product priorities are well-aligned with commercial objectives.
Key Responsibilities:
- Own, define and deliver end-to-end strategy for multiple features for the products from inception to launch
- Design and conduct user research, including customer interviews, to deepen understanding of customers' pain points, motivations and opportunities
- Work closely with engineering teams, designers, and operational teams to prioritize development efforts as they align against product strategy
- Determine release goals for the platforms and prioritize assigned features
- Ensure consistent alignment between business priorities and development objectives
- Oversee timely and high-quality execution of the creation of technical requirements
- Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
- Translate business priorities into clear, actionable technical requirements for the engineering team
- Identify issues that will keep the platform features from delivering on time and/or with the desired requirement and communicate to the leadership
- Promote internal and external feature adoption
- Partner with internal teams to answer product questions and provide product support
- Provide input into product pricing and go-to-market strategy
- Exhibit expertise within the platform feature area and coordinate with interdependent teams
Requirements:
- Proficient agile product management experience in analytical products and business intelligence solutions
- Extensive experience in managing analytical solutions designed for payments or related financial services sectors preferred
- Analytical, solutions-oriented skillset with the ability to drive thought leadership
- Experience designing, executing, and distilling user research to drive value for the customer, an outstanding user experience and stickiness
- Requires minimal supervision/assistance
- Keen understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements
- Proven track record collaborating in cross-functional teams to deliver outstanding products and features
- Excellent written and verbal communication skills including the ability to interface with clients
- Highly organized and able to deal with multiple and competing priorities
- Knowledge and skills using product management tools, (e.g., market and product plans, project timelines, marketing research, pricing, business case development)
- Bachelor's degree in business or relevant experience
- Technical background (e.g., Computer Science or related field) a plus
- Experience in the payments industry with data insights a plus
- Certifications in product management and agile processes will be an added advantage
- An advanced degree is helpful