Senior Healthcare Support Worker - Haemodialysis

Barts Health NHS Trust is seeking a compassionate, enthusiastic, and motivated Healthcare Support Worker (HCA) to join our specialist Haemodialysis Team at Whipps Cross Satellite Dialysis Unit.

This exciting opportunity is open to both experienced Healthcare Support Workers and individuals who are new to care and looking to start a rewarding career within the NHS. Successful candidates who are new to care will be supported to complete the required Band 3 competencies and progress into a Band 3 role within six months.

Working alongside registered nurses and the wider multidisciplinary renal team, you will play a vital role in supporting patients with kidney failure who require life-sustaining haemodialysis treatment. You will help deliver high-quality, safe, person-centred care, ensuring patients receive physical, emotional, and practical support throughout their dialysis journey.

Main duties of the job

The Healthcare Support Worker will be an integral member of the haemodialysis nursing team, supporting the delivery of safe, effective, and compassionate care to patients receiving regular dialysis treatments. Working under the direct supervision of a Registered Nurse, the post holder will assist in meeting the physical, psychological, and social needs of patients while maintaining high standards of patient safety, dignity, and quality of care.

Key responsibilities include:

• Assisting registered nurses in the delivery of haemodialysis care and monitoring patients throughout treatment sessions
• Recording and reporting patient observations and escalating concerns promptly
• Preparing patients for treatment and supporting patient comfort during dialysis sessions
• Assisting with patient admissions, discharges, and transfers within the unit
• Supporting infection prevention and control measures, including cleaning and preparing clinical areas and equipment in accordance with local policies
• Assisting with stock management and ensuring clinical areas remain safe and well organised
• Providing reassurance, emotional support, and health promotion to patients and their families
• Maintaining accurate documentation and contributing to effective communication within the multidisciplinary team
• Participating in training, competency assessments, and personal development activities to achieve and maintain Band 3 competencies

Benefits

• Competitive salary: £30,630 to £32,346 per annum
• Agenda for Change pay scheme
• Permanent, full-time position

Requirements

• Completion of Care Certificate or equivalent
• Basic literacy and numeracy skills (English and Maths GCSEs or equivalent)
• Evidence of ongoing personal development
• Demonstrable experience of working in a clinical healthcare setting
• Experience of dealing with the public
• Awareness of health and safety at work, e.g. manual handling skills, infection control measures
• Ability to collect and exchange factual information and data to the multidisciplinary team and ensure data accuracy