Description
Abbey Medical Centre in Camden, London is seeking a committed Medical Receptionist to join their team. The successful candidate will be responsible for providing high-quality administrative support to patients and staff. The role involves working on reception, processing repeat prescriptions, scanning and summarising medical records, and performing various administrative tasks.
The Medical Receptionist will be expected to:
- Maintain and monitor the practice appointment system
- Process personal, telephone, and e-requests for appointments
- Answer incoming phone calls and deal with caller requests
- Process incoming and outgoing mail
- Initiate contact with patients, team members, and external agencies
- Process referrals to external agencies using the electronic referral system (ERS)
- Perform various administrative tasks such as data entry, scanning, and filing
The ideal candidate will have:
- GCSE grade A to C in English and Maths
- Qualification to NVQ level 2 in Health and Social Care
- Experience in customer service
- Familiarity with EMIS Web and Docman 10 (desirable)
The post is permanent, full-time or part-time, and offers flexible working arrangements. The salary will depend on experience.