Description
The SOC East Lead will manage and continuously improve an APAC Security Operations Centre for one of Control Risks' premier clients.
Responsibilities:
- Lead by example and model behaviours consistent with Control Risks values.
- Manage 24/7 SOC operations to meet Group Security's requirements.
- Oversee an access provisioning team to comply with regulatory and business requirements.
- Proactively identify, prevent, and respond to security incidents.
- Ensure incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring.
- Enforce regulations, policies, and procedures in line with Group Security's standards.
- Ensure compliance with Service Level Agreements (SLAs), processes, and standards.
- Analyse and identify risks from access data and implement mitigating measures.
- Revise and develop processes to strengthen operational activities and recommend changes.
- Create reports, dashboards, and metrics for SOC operations.
- Manage security devices and engage with IT or external vendors.
- Coordinate actions with the Enterprise Access Control System team.
- Support audit and development programs on security processes.
- Develop Business Resilience plans to ensure SOC operates 24x7x365.
Requirements:
- Minimum 3 years' experience leading a Security Operations Centre team.
- Excellent written and verbal communication skills.
- Strong organisational, analytical, and problem-solving skills.
- Ability to provide efficient, timely, reliable, and courteous service.
- Strong knowledge of incident management, problem management, and change management best practices.
- Experience building and maintaining a high-performance team.
- Experience maintaining metrics and SLAs.
- Knowledge of financial terms and principles.
- Familiarity with various access control and CCTV operating systems.
- Lenel-based professional certifications preferred (LCA/LCP/LCE).